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Shipping and Refunds


 

Please note!  Effective June 3rd, 2011, our minimum shipping charge per order will increase to $8.95 per order due to fuel surcharges and shipping rate increases from carriers.

Shipping costs are based on the wholesale total of your order. Each order has a minimum shipping charge as specified.

All orders are shipped via UPS unless:

  • They are shipping to a PO Box
  • They shipping outside the 48 contiguous states
  • The order weighs less than 1 pound
  • The order is shipping to Canada.  Canadian orders ship via Canada Post, except for DVDs and item numbers starting with J or PP.  Those items will ship via USPS (but the rates to Canada still apply).

 

 

UPS GROUND

UPS 2-DAY AIR

UPS BASIC

USPS AIRMAIL

CANADA

Shipping
Charge
Per Order

$8.95 or 25% of wholesale total
(whichever is greater)

$19.95 or 60% of wholesale total
(whichever is greater)

$8.95 or 25% of wholesale total
(whichever is greater)

$19.95 or 60% of wholesale total
(whichever is greater)

$19.95 or 45% of wholesale total
(whichever is greater)

Transit Time (including
warehouse processing time)

7-10 business days

2-4 business days

7-10 business days

7-14 business days

10-14 business day

Destination

Physical address in the 48 states

Physical address in the 48 states

PO Boxes

Hawaii, Alaska, Puerto Rico, Guam, Virgin Islands, APO/FPO Military Addresses

Canada


For example, if the wholesale total of your order is $100, your shipping charge for UPS Ground is $25.00. If you ordered two $10 items, for a total of a $20 order, you shipping cost would be $8.95.

Volume Shipping: For UPS Ground orders over $800.00 your shipping costs are 
just 12% of your total order.